Shipping & Delivery

Processing Time: Orders are processed within 2–5 business days after placement. Shipment occurs on the next business day following processing.

Total Delivery Timeframe: Please allow approximately 20 days in total from order placement to delivery (including processing + shipping time from our China warehouse). Holidays and sale seasons may cause additional delays.

Shipping Confirmation: A tracking number will be emailed to you once your order ships.

Receiver's Responsibility: You are responsible for tracking your order and providing any customs/courier documentation. If the package is returned or delivery fails due to your failure to follow up or submit required documents, we cannot offer a free refund or replacement—you will need to place a new order.

Customs Duties & Taxes: Import taxes, duties, and customs fees may apply upon arrival in the destination country. These are the recipient's responsibility and are not included in our charges.

Restricted Items: Please check your local postal regulations for prohibited items. We are not liable for items rejected by customs.

Foreign Transaction Fees: If your card is not in USD, your bank may charge exchange rate differences or foreign transaction fees. We are not responsible for these charges. All checkout transactions are processed in USD via PayPal or Stripe.

Order Changes/Cancellations: Contact us immediately if you need to change or cancel. Once the warehouse has processed or shipped your order, changes are no longer possible.